At ATV Rental Milos, we understand that plans may change, and you may need to cancel your booking.
In case of prepayment of the total booking amount, no amount will be refunded.
1. Cancellation Fee
If you wish to cancel your reservation, you have to send a cancellation notice email and receive an answer that we received your cancellation notice.
There is a cancellation fee of 15€ if we receive the cancellation notice up to 7 days before the due pick-up date and time.
2. Late Cancellation Fee
If we receive the cancellation notice from 3 days to 7 days prior to the due pick-up date and time, then the cancellation fee equals 50% of the booking amount.
If we receive the cancellation notice up to 3 days prior to the due pick-up date and time, then the total booking amount will be charged.
3.Cancellation Process
To cancel your booking, please contact us by phone or email, providing your booking reference number.
4.No-show Policy
If the renter fails to collect the vehicle within 2 hours of the agreed rental start date and time without any written update, the reservation may be automatically canceled, and the total booking amount will be charged.
5.Refunds for Deposits
In the case of an eligible cancellation, your deposit will be refunded within 7 business days, minus any applicable cancellation fees.
For any questions regarding our cancellation policy, feel free to contact us.